• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎01-15-2022 10:49 PM

HP Recommended
Product: hp-15r006tx
Operating System: Microsoft Windows 10 (64-bit)

I just reinstalled windows on my device . And i notice that it doesn't detect the dedicated graphics card i have , nvidia geforce gtx 820m . The drivers from hp or nvidia sites do not install (incompatible error is displayed). Device manager doesn't detect it either . In display graphics it only shows the integrated intel one. In other devices however there is a 3d video controller with an exclaimation mark.

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.