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HP Recommended
OMEN 17.3 inch Gaming Laptop PC 17-ck0000 IDS Base Model
Microsoft Windows 11

When I tried to update drivers for Omen Gaming Hub, my antivirus Quick Heal Quarantined a file named "HP.Omen.OmenCommandCenter.exe". I immediately restored the file and added exclusion in quick heal for the given file. Since then I am unable to launch Omen Gaming Hub. It shows an error that, "Windows cannot locate the file. Please make sure you typed the file name correctly". This error is shown along with the path of the file. 

I tried disabling my antivirus and removing it, repairing the Omen Gaming Hub  app from windows settings, resetting the Omen Gaming Hub  app, reinstalling the Omen Gaming Hub app, resetting my pc, performing the system restore, but nothing has worked for me. Every time I am getting the same error.

 

Please help me !

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