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‎01-20-2022 10:25 AM - edited ‎01-20-2022 11:47 AM

HP Recommended
Product: HP Chromebook 11 G8 Education Edition
Operating System: Chrome OS

20 Jan 2022. RMA SHIM Chromebook 11 G8 Write HWID Failed.  I have this issue currently with an HP Chromebook 11 G8.  This is the second device I have had this issue with and am on my third system board from HP for the current device.  I contacted the HP Self maintainer support line for the previous device.  They had me send the entire system back for repair.  They could not/would not work with me on what I may have wrong with the installation or explain what may be the cause or the issue.  I have the latest SHIM tool for the G8 and have tried previous Gen write protect settings like removing the bottom left screw on the system board and having the battery unplugged.  Do I keep ordering system boards until I get one that works?  In my experience calling the self maintainer specific support line really doesn't help a self maintainer.

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