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‎01-23-2022 06:42 PM

HP Recommended
Product: HP Pavilion Gaming Laptop - 16-a0021nl
Operating System: Microsoft Windows 10 (64-bit)

hi when I turn on the PC I get the screen with error 90b where the fan does not work well. Although the message advises not to turn on the PC, I turned it on and I had no problems because the fans seemed to be working fine but sometimes BOTH STARTED (IS 2) AND AFTER A FEW SECONDS THEY STOPPED AND STARTED AND STOPPED AGAIN AND THEN THEY WORKED NORMALLY. I tried to do the fan test from the HP DIAGNOSTIC UEFI and it says the first fan is working, but the second (it says it's the gpu one) doesn't work. During testing and even in games I turned the laptop and saw that all the fans were working. what do you recommend? Could I have caught a virus? with a certain type of reset could it be solved? Thanks in advance.

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