• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎02-01-2022 09:28 AM - edited ‎02-01-2022 09:29 AM

HP Recommended
Product: HP ENVY X360 - 13-ar0900na
Operating System: Microsoft Windows 11

Hello, so I have annoying issue, my laptop got stuck or became very slow, even typing works slowly after a sleep mode. Laptop does not turn on his fan after sleep mode, laptop is working without any noise but overheating at the same time, so I must to shutdown my laptop and then tur it on freshly, because restart function doesn't help to start it's fan. I noticed that keyboard light (backlight) doesn't work after sleep mode as well. I upgrade from windows 10 to windows 11, updated newest drivers in HP support assistant but the problem still remain, can somebody knows how to solve this problem?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.