• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎02-07-2022 03:12 AM

HP Recommended
Product: HP EliteDesk 705 G5 Desktop Mini PC
Operating System: Microsoft Windows 11

HP Support Assist version 9.13.85.0 (HPSA)

Before upgrade from Windows 10 to Windows 11 the HPSA icon always appeared in the bottom right Notifications Area so I had visual evidence that it was running in the background, but it no longer appears after the upgrade.

Windows 11 'Personalisation/Taskbar' does not show HPSA in the list so I cannot 'enable' it.

HPSA is set to check weekly on Sundays but I have no visual evidence that it is running in the meantime. Also, it does not appear in the 'Taskmanager/Backround Processes' list.

Does anyone else have this issue with Windows 11 and HPSA?

Is there a fix for it?

 

Thanks in advance.

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.