• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎02-23-2022 01:43 PM

HP Recommended
Product: HP ENVY x360 Laptop - 15-ee0700no
Operating System: Microsoft Windows 11

Hello!

 

I have a hp envy x360 and I used the pre-installed Bang and Olufsen audio control to get more bass from the speakers.

 

Lately I am having a problem: the program doesn't really work correctly. What I mean is that for example the EQ is default (flat) again and when I change the EQ, it doesn't do anything. But the thing is, when I toggle the "audio preset" switch, it DOES change the sound some way, so it does do something.

The other thing is that I can't toggle on the microphone noise cancellation.

 

I have looked for everything and no solutions (that are on different forums) have helped me.

 

I would really appreciate the help.

Thanks

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.