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‎02-26-2022 10:33 AM

HP Recommended
Product: HP ENVY 13-ay1000 x360 Convertible PC (3T487AV)
Operating System: Microsoft Windows 11

The HP pen I received with my HP Envy Notebook purchased last month does not match the pens shown in the HP tutorial videos, therefore I do not know how to pair this pen with my Notebook.  This pen has no name on its box, only a picture and a sticker showing HP P/N M23869-001 (this number does not appear in HP videos).  I have fully charged it with the USB C  cable provided.  When I try to pair it, it is not discoverable.  To make it discoverable I have tried holding down the eraser button (button closest to the pen tip) and also tried tapping the tip to the screen and also tried leaving it connected.  I have no past experience with using or setting up these pens. 

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