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‎03-12-2022 04:01 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D120AV)
Operating System: Microsoft Windows 11

Hi Dear support, 

I have installed Microsoft Windows 11 Pro on my machine HP 15s-fqxxx and want to attach two more screens using by Dock station. The problem is, I am facing an error of

"

Windows has stopped this device because it has reported problems. (Code 43)

A USB port reset request failed.

"

Location: Port_#0015.Hub_#0001

When I attached the same Dock with another windows 11 pro laptop it's working fine. 

Is anything wrong with my HP machine or something else that I need to fix? 

 

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