Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY - 17m-bw0013dx
Microsoft Windows 10 (64-bit)

Windows update shows the HP SoftwareComponents 1.40.2695.0 pending download and I cannot get it to download or get rid of it. It has been this way for a couple of months. When I click Download in Windows Update, there is no response.

 

I have ripped out the Windows Update mechanism manually and restored it and that clears out the pending download until the next time I check for downloads. How do I complete this download or eliminate the prompt?

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.