• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎03-27-2022 08:23 PM - last edited on ‎03-28-2022 07:26 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Wondering if it sounds like my hard drive has failed. 
purchased the computer in 2018, but it’s been used for many many hours every single day

when I boot up my HP computer, a blue box comes up telling me “boot device not found please install an operating system”

 

computer was fine, just slow lately, then it shut down out of nowhere and when I tried turning it on again I got that message.

I ran a hardware diagnosis, my computer came with dual hard drives (an ssd where windows had been and an hdd for additional storage) and it scans 1 drive, the additional 1 tb one. When I go into bios and check the drives, the 1tb is the only one listed. 

I don’t know if a virus can do that, but I scan my computer a lot and hadn’t gotten any warnings ( I use malware bytes premium).  And, Wondering if it would be safe to get my stuff off the additional drive.

 

anyone have experience in this? Thank you for any advice/help!

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.