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04-02-2022 10:04 PM
Hi,
I have an HP laptop and pretty sure it’s Windows 10. I am having trouble booting up Windows. At first it just got stuck on loading up Windows then it got stuck on Preparing Automatic Repair and now it just has a black screen. Any ideas what to do or should I just ditch it now?
Thanks,
francoise
Who Me Too'd this topic
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