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HP Recommended
HP Pavilion Desktop PC TP01-2000i (1K4B6AV)
Microsoft Windows 11

I recently purchased the PC listed and as part of the HP setup process I am being offered a trial of Express VPN.  I have an existing VPN solution that I have already installed and do not wish to have to give up my email address for a trial i won't use. I can only use the close button to get out of this dialogue and so the the HP support app is telling me I haven't finished setting up the PC until i do. There is no way to opt out and I am stuck at this step of the process.

 

It's not a big deal just a bit annoying that I don't appear to be able to say no or complete the setup without giving my email address to a third party.  This in no way reflects poorly on Express VPN I just use another product I have already paid for.

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