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‎04-26-2022 06:26 PM

HP Recommended
Product: HP ENVY Laptop 13-ba1000 (1F4E5AV)
Operating System: Microsoft Windows 11

My HP Envy laptop is relatively new. The camera has stopped working and the computer cannot detect it. I have looked at Device Manager and unmasked hidden devices. The camera is not listed. I've made sure the 'camera off' button is not on. I have made sure the settings for camera make it available. Because the camera is not listed in Device Manager, there is no way to get the computer to look for the drivers. When I look on the HP driver download bit of the website, camera drivers are not listed. It seems to me that this needs a new installation of the driver, but I cannot see a way of getting a copy. Comments appreciated.

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