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‎04-27-2022 08:06 AM - last edited on ‎05-16-2022 08:49 AM by HP Administrator

HP Recommended
Product: OMEN Laptop - 15-en0013dx
Operating System: Microsoft Windows 11

Hello Community,

 

I want to share with you a concern about a problem that has come up to me these days!

 

A year ago I bought a OMEN 15-en0xxx. It came with Win10-Home on board. After a couple of months, I upgraded it with Win11-Home. Up to this point everything went smooth.

 

But after 2 days of normal working, I'm facing a weird audio issue. Whatever audio I listen to, from Internet, from local MP3, video playing, system sounds etc. I hear distorted sound, like crackling or buzzing. This does not always happen, but occasionally! Unable to understand what trigger to start it and what trigger to stop! In the same time, during this issue, listening via headphones is normal! Also, the driver has been updated (Realtek 6.0.9305.1).

 

I doubt something physical but I don't want to believe it. Also, during the issue, I run HP HW Diagnostic and found no audio problems at all!

 

Do you guys, have any idea what it might be? Hope there is something related with this fck premature Win11. Very frustrated! 😫

 

 

 

 

Thanks

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