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‎04-28-2022 04:25 AM

HP Recommended
Product: HP 14s dy2501tu
Operating System: Microsoft Windows 11

Hi , 

So , yesterday , I got this update called "Alcor micro card reader driver" in HP support assistant  , I tried installing it  but it just fails all over , the second time I install it a dialog box pops up and asks to press next containing information about the update and it installs , but the support assistant is not sure whether it installed or not , it was asking me the status whether it installed or not . Please help with this problem . The model of the laptop is : HP 14s - dy2501tu . Specs are : Core i3 1115G4 , 8GB RAM , 256GB SSD , Windows 11 Home . I manually tried updating it using HP support's website , but again the same thing . 

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Regards , 

Manas 

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