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HP ENVY 15.6 inch Laptop PC 15-ep1000 IDS Base Model
Microsoft Windows 11

I installed a 2nd SSD which is working well. HP Support Assistant and Windows Disk Management report the new SSD is present and functioning.

However, HP Command Center stopped functioning after the new SSD install.

The splash screen appears (three horizontal lines with dots) but Command Center does not display its functions.

HP Command Center was functioning before the 2nd SSD install. 

Drivers and BIOS are updated to the latest.

HP Envy 15-ep1000, Product number: 322W9AV.  Windows 11 (21H2).

 Any ideas?

Thanks, 

Steve

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