• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎05-12-2022 04:13 PM

HP Recommended
Product: hp pavilion
Operating System: Microsoft Windows 10 (64-bit)

Hello dear

I have  a laptop hp

When i try to use microsoft defender antivirus offline scanner i got this error message

When the laptop start booting

Choose your keyboard layaout .

When i choose the keyboard it give me no chance for scanning my laptop offline

It give me to choice one is to turn off my laptop and the second is to start repaire

Please help me how can i fix this problem

Thanks

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.