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‎05-27-2022 06:56 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP Pavilion - 17-ab292ms Touch screen not working and the driver isnot found in the device manager and even in at the start up---then entering the BIOS setting it's not shown the touch screen button. i have updated the BIOS and then the touch screen worked, after i shutdown the laptop then opened it again, i tried the touch screen but wasn't working.

Please, advise what's the problem and how i can solve it? this problem didn't show before, and why the driver disappeared?

also, at the Human interface devices, @ I2C HID Device have warning sign, and found the below message at the general properties

This device cannot start. (Code 10)

A request for the HID descriptor failed.

 

Thanks

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