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    Information
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
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HP Recommended
Officejet Pro 9018
macOS 12.0 Monterey

9018 model - HP Smart shows cartridge carriage stalled, printer control panel shows Carriage Jam, print carriage cannot move. Clear paper jam or obstruction. Plus one ink cartridge is slightly popped out & I cannot access it.

 

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