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‎07-01-2022 05:03 PM

HP Recommended
Product: 15-ay041wm
Operating System: Microsoft Windows 10 (64-bit)

Hello

Recently I was playing a game on my laptop and all of a sudden my audio from the headphones stopped working, I tried removing the headphones and it was also not working, Then I realized that for some reason Realtek audio driver is missing from my device manager. 

I tried to install the audio driver from HP side

but the following error came up "This driver is not supported on this os version hp (10.0.18362)"
Thus I am stuck with a laptop without any audio output or input 

Any guidance will be much appreciated 
Thanks!

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