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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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07-12-2022 07:40 PM
Product: HP Spectre x360 - 15-df1033dx
Operating System: Microsoft Windows 11
I downloaded windows 11 and now the screen is black upon start up. If I do get the display to respond and show anything it either is in constant flickering mode or when I go to get on a zoom call or watch any video it goes black. I’ve uninstalled and installed drivers and the BIOS update was part of an update last week along with an HP software component update and windows 11. When I connect to an external monitor everything is fine. I’ve read that this is a catastrophic motherboard failure and any attempt at repair is futile. Help please and thanks a bunch!!!
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