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‎07-18-2022 03:37 AM

HP Recommended
Product: HP 15-F1000
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

My HP 15-F1000 product is having an issue and it is not loading at all after I turn on my laptop. After pressing the power button, the "Caps Lock" button is starting to blink but the screen became black and nothing is showing up. 

So, I tried to find out the issue and got this YouTube video https://www.youtube.com/watch?v=t3S3KgcT-Ao&ab_channel=HPSupport, and went for making a bootable USB drive with the latest bios in another laptop (Dell Laptop)

I have found the latest bios https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-f1000-laptop-pc-series/29322771/swI... for my Win 10 64bit HP laptop (Version F.21 Rev.A). But after downloading the file (sp132835.exe) while I am starting to install it after 3 steps (see below) "BIOS Update Utility" window where I suppose to choose the "Create a recovery USB Flash Drive" is not appearing, also "HP BIOS Update and Recovery" window not displaying.

Jyo999_0-1658136201835.png

 

Jyo999_1-1658136230370.png

 

Jyo999_2-1658136256521.png

 

After this step, the file is downloaded in the C: Drive as you can see below but Creating the recovery USB Flash Drive window is never appearing.

Jyo999_3-1658136446154.png


Before that, I tried Windows + B/V on the HP Laptop but nothing worked out literally. I have checked other answers in the community but nothing worked out well, so I am starting a new post. Does anyone also face this weird issue or does anybody has any suggestions? Thanks in advance.

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support
Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support
youtube.com/watch?v=t3S3KgcT-Ao&ab_channel=HPSu...
This video shows how to create a BIOS recovery flash drive. If you experience a hard drive failure on your notebook PC or no longer have the HP_Tools volume or partition, follow the steps in this video to create a BIOS recovery flash drive. Chapters: 00:00 Introduction 00:18 Insert USB drive 00:26
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