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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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07-28-2022 11:30 AM
Product: HP Pavilion x360 14-cd1055cl
Operating System: Microsoft Windows 11
My daughter returned from college and realized that her Windows Hello face id no longer works. Webcam is working. Tried to setup Windows Hello and the error said that the camera was incompatible.
Microsoft online tech reinstalled windows 11 to try to fix - didn't work.
Does anyone have a work around.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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