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‎08-08-2022 12:39 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es1000 RCTO Base Model
Operating System: Microsoft Windows 11

I have just recently got the new laptop (HP envy 360) and have an issue already. My computer is running windows 11.

I am not able to setup the fingerprint, facial recognition not even change the pin in the sign in options. It is throwing an error saying 'This option is currently unavailable.'

I have updated all the drivers and softwares.

I tried a few options which was mentioned in online forums, but could not resolve it.

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