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‎08-14-2022 01:17 PM

HP Recommended
Product: HP ENVY x360 - 15m-dr0012dx
Operating System: Microsoft Windows 10 (32-bit)

So, finally decided to take the plunge and upgrade to Windows 11. Apparently a big mistake, as my laptop won't let me past a screen that asks for my Bitlocker number. After spending several unhelpful hours with MS reps (including them having me to log into my MS account, which specifically states I have no Bitlocker number), they told me to contact HP. At this point I don't know what to do other than just completely wipe Windows from my computer and start over. Any suggestions are much appreciated.

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