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‎08-17-2022 07:39 AM

HP Recommended
Product: Elitebook x360 830 G8
Operating System: Microsoft Windows 10 (64-bit)

We have just recently begun issuing the Elitebook x360 830 G8 to our execs. I so far have had two complaints of full hard drives, and upon investigation found that the file 

C:\ProgramData\Qualcomm® Snapdragon™ X55 5G Modem\SVClog on both PC had grown to over 150 GBytes in serveral .log text files. I could not delete the largest of theses files unless I killed SIMservice.exe in Services.msc. I thought it was strange since thes PCs do not have SIM cards.

 

So I unboxed a brand new Elitebook x360 830 G8 and went through the initial set up, then I checked C:\ProgramData\Qualcomm® Snapdragon™ X55 5G Modem\SVClog and found the log file was growing at an amazing rate. A quick calculation showed me that at the rate the file was growing it would fill the hard drive in about 85 days with normal usage. 

In Task Manager SIMservice.exe was using 1.6 GBytes of RAM. Again there is no SIM card in this PC and I had no network connection as I had not joined it to any network.  Researching online I fund that Lenovo had a similar problem last year. 

 

Other than disabling the SIMservice.exe is there a way to remove the Qualcomm software from the PC completely? I could not find an uninstall file and I don't want to pick through the registries of some 182 computers to clean them out. 

 

 

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