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‎08-22-2022 06:36 AM

HP Recommended
Operating System: Microsoft Windows 11

I own a HP Pavilion Desktop TP-01-1077. It is brand new, from the very first day, the sound has never worked. The message is "audio device not connected" and I can't select it by default.  I have updated the Realtek driver through Windows itself, uninstalled it, downloaded all the latest updates from HP, updated the Intel system, updated the BIOS, still nothing. I have tried almost everything that is usually recommended for this issue. If I could access the Realtek Manager, I could maybe set it to recognize the front audio jack but I get the message "Realtek Audio Console doesn't support this machine". I have run out of solutions.

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