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‎09-02-2022 11:47 PM

HP Recommended

I was watching a video in full screen and  started to fall asleep so I shut the computer hoping to finish watch it the next day. When I open my notebook the fan was running but the screen was black. Seems as if my screen is stuck in sleep mode and I can’t get the screen to display anything, or my keyboard keys to light up.. How can I fix it? Tried shutting it down and turning back on but nothing works. Also tried windows and B key, but only back light comes on. 

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Any tips?

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