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‎09-14-2022 08:12 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J6AV)
Operating System: Microsoft Windows 11

I have a 17.3" laptop I purchased in March. I have two external monitors - one plugged into the HDMI port on the laptop and one plugged into a hub. This arrangement works just fine on my Lenovo but only the monitor plugged into the port on my HP laptop will work. The hub monitor is not recognized. I have switched monitors to ensure it isn't related to a cable issue. I've tried both the USB-c and USB-A hubs. The hubs work with the mouse and keyboard so I know the laptop is recognizing them as well. I chatted through virtual assistant and that got me nowhere...other than a recommendation to use the paid site. Any thoughts on what could be going on? Does my USB-c not support a monitor?

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