• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎09-15-2022 01:23 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Request.

 

I have a problem when using Zbrush with a pen tablet connected remotely via ZCentral Remote Boost.
Specifically, when I try to rotate an object, it immediately reverts back and I cannot rotate it.

 

We have confirmed that this is occurring in the following environments.

・HP ZCentral Remote Boost Sender Ver.20.3.1
・HP ZCentral Remote Boost Receiver Ver.20.3.1、20.4
※ This does not occur in Ver 20.2.1 or earlier.
・Zbrush ver.2021.7、2022、2022.0.5
・Wacom Intuos Pro 　Driver　Ver.6.3.46

 

Steps:

1.Launch Zbrush.
2.Open the object. (Preset samples would be good)
3.Right-click and hold on the pen and drag to rotate it.

 

Result: It will immediately return to its original position.

 

Could you please confirm this behavior and fix the HP ZCentral Remote Boost Receiver?
We are having trouble updating the Receiver in our team.

 

Thank you in advance for your help.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.