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‎09-20-2022 08:10 PM - last edited on ‎09-21-2022 08:11 AM by Retired

HP Recommended
Product: OMEN 25L Desktop PC GT12-1000a (ID 1Z1C0AV)
Operating System: Microsoft Windows 11

Dear forum users & hopefully the odd HP employee,

I was prompted to do a Windows 11 update and an optional HP update, but it seems to have failed/broken my system.
Whenever I now turn on my pc it gives no signal out, not even a bios (although I am unsure what the proper button combination is to get into it), just stays on.
If I press the power button again the pc instantly shutsdown.

The keyboard RGB works, but the mouse RGB doesn't (probably waiting for the OS to load), I don't get any screen out (DP or HDMI).
Any tips on trying to recover this?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.