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HP Recommended
HP ENVY - 17t-ce100 CTO
Microsoft Windows 10 (64-bit)

When I run Windows Update and check "Optional Drivers" I see these from HP -- do I want/need any of them?  The descriptions in MS Update Catalog are cryptic, and I don't find these versions in HP Support pages. Users have had problems with previous versions of the same drivers.

 

HP Inc - Firmware - 15.11.0.0
HP Inc - HIDClass - 2.1.17.45138
HP Development Co, LP - System - 7.0.22.44692
HP Inc - SoftwareComponent - 2.1.17.45138
HP Inc - 1.47.3132.0

 

My laptop:

 

Product name : HP ENVY Laptop 17-ce1xxx
Product number : 6UX02AV
Serial number : [Personal Information Removed]
Software build ID : 19WW2OKT601#SABA#DABA
Motherboard ID : 86B0
BIOS : F.04-11/28/2019
Keyboard revision : 84.14
Total memory : 16GB
Processor name : Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz

OS:  Version 21H1 (OS Build 19043.2075)

 

Who Me Too'd this topic
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