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‎10-04-2022 05:13 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

For reasons I don't know I stopped receiving  updates to windows 10. I (erroneously) thought it was because windows 11 was out.

I recovered the system with acronis 2018 (external storage), and later I succeded in getting the system up to date.

But then I discovered the computer will not restart (is this related to updates? I wish I knew).

A SFCscan  found no corruption.

My computer is HP Envy 700-200Z. The  comp. repair tools could not find a solution.

Does anybody know what is the matter?

Please help.

 

 

 

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