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‎10-05-2022 10:42 AM

HP Recommended
Product: OMEN 30L Desktop PC GT13-1000a (207P6AV)
Operating System: Microsoft Windows 11

Hi there. I have had this Omen PC for just over a month. It has been running fine until yesterday. I had some updates showing in windows update so I decided to update. The last update was a firmware update. When it ran it appeared be bios related. It ran it's course and then restarted or appeared to switch off then restart. After starting to restart the fans ran very fast for about 30 seconds then slowed again. The were no graphics showing and the Hardware info registered as normal. Just a blank screen. I have been unable to even get into the BIOS even after trying all the suggestions that are on the HP site. I believe this has become a hardware issue somewhere as I only have power and fans but not life. Not even a beep. I have tried everything. I have also tried to contact HP and only get the Ring me back notice. This keeps rejecting my number and says I have had too many changes in my number and to try later. Just tried again after two hours and have the same problem. Any advise please. Best Regards.

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