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‎10-18-2022 02:14 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi,

So our company currently ordered a bunch of HP USB-C G5 docking stations because of laptop replacements.

Most of our workers now have 850 G8s, and the returning problem is, that they have two display ports plugged into the dock (for two external displays) when they start the system it takes minutes until one of the display is turned on and even more time until the other. It also has the habit of dropping one or even both of the monitors for no reason.

I've installed the dock's driver (https://support.hp.com/us-en/drivers/selfservice/hp-usb-c-dock-g5/27767205) and also searched for updates in HP System Assistant, but the problem stands still.

 

Can you provide us with any help, please?

 

Regards,

Buda

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