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‎11-12-2022 06:15 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eh0511sa
Operating System: Microsoft Windows 11

Hello,

 

When I change the volume, whether at 2 or 100 the volume is the exact same. I can only mute it (at 0). I have tried many different things such as the windows troubleshooter, device manager disabling/uninstalling. None of these work. I have tried different applications to make sure it wasn't an isolated issue such as Youtube, Netflix and games.

 

I have seen that I should download drivers from HP's website but it always says, "HP Customer Support site is temporarily unavailable. We apologize for any inconvenience. Please check back later." I have tried accessing it across multiple days and have changed browsers.

 

I would like more ways to try fix this issue.

 

Thanks,

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