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‎11-20-2022 06:32 PM - last edited on ‎11-21-2022 04:05 PM by Retired

HP Recommended
Product: HP Notebook - 17-by1033dx
Operating System: Microsoft Windows 11

I have  HP Laptop 17-by1xxx. i5-8265U@1.60GHz. with 16gb of ram that I only use for recording with Audacity (v.2.4.2) software. Every time I sit down to use it, at least once or twice during a "session", the laptop will freeze up. It takes a minute or two or three but eventually the laptop recovers , sometimes it says I have lost a block of recording data, sometimes    it says "Not Responding" in the software title bar. I cannot figure out any pattern to what might be causing the laptop to freeze.

I have tried several of the suggestions I have found online , including updating the BIOS and Video Driver. Windows 11 is up-to-date and has been throughout. I have also tried turning off the AVG Antivirus progam I have installed, but nothing has helped.

Anybody have any ideas?

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