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‎11-25-2022 05:35 AM

HP Recommended
Product: HP ENVY 16 inch Laptop PC 16-h0000 (67T91AV)
Operating System: Microsoft Windows 11

Product: ENVY OLED Touch 16-h0028TX (Part# 6J2T9PA) 

Problem: Two front firing speakers alongside keyboard are not audible

DESCRIPTION:

This laptop(16-h0028TX (Part# 6J2T9PA)) has a quad speaker system by Bang & Olufsen. Two speakers are at bottom and other two are front-firing alongside keyboard. When I play any audio, I can hear sound from the pair located at bottom but not from the front-firing pair.

I have updated the audio driver and BIOS and also checked the sound settings in control panel but no success.

 

Is there anyone who owns a similar product (Quad speakers)?

Do anyone has any clue about this problem ?

Please let me know your views.22c1_hayden_everythingacreatorneeds

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.