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OMEN 25L Desktop - GT12-0235se
Microsoft Windows 10 (32-bit)

I purchased the Omen 25L exactly 2yrs ago with the NVIDIA GeForce RTX 2060 Super.  My pc started shutting down when attempting to run a game.  Took PC to local Best Buy an authorize repair center and they notified me that after checking PSU and Graphics Card they found the card to be the issue.  I know it’s out of warranty but does HP offer any type of assistance for a bad graphics card that’s literally 2yrs old?  Thanks 

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