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Microsoft Windows 10 (64-bit)

Apparently my DV7T-3000 (NQ339AV) is no longer supported by HP. I would like this confirmed.

 

As I was updating my Windows 10 installation with various security updates, one in particular (KB5012170) will not update and fails every time with failure code 0x800F0922 . I've tried everything suggested by Microsoft except one suggestion: They say to update the BIOS but I can't because HP states my laptop is now unsupported (it's older than 10 years old but still runs great).

 

Has anyone else encountered this particular failure and if yes, what did you do to get it to installed? Concerning the update of my BIOS, is there anyway to do this now that my laptop is apparently not supported by HP anymore? Any help or suggestions appreciated.

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