• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎01-16-2023 06:43 PM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 14t-ea000 CTO

Hello,

I downloaded Windows 11 a couple months ago, and ever since I have had a problem where I am unable to wake my HP Spectre from sleep mode. This applies  after closing the laptop as well. I have tried turning off fast start as well as checking to see if my drivers are up to date, through both windows and the HP support assistant app. Nothing has worked, and the only way I have found to wake the computer without preforming a hard reset is to press shift, windows key, ctrl, and b. My bluetooth devices still connect, and I am still able to hear some audio from the computer.

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.