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‎02-02-2023 07:22 PM

HP Recommended
Product: HP Pavilion Gaming Desktop 690-0067c
Operating System: Microsoft Windows 10 (64-bit)

My PC suddenly started freezing at random times.  No response from mouse or keyboard or CTRL ALT Delete.  I have completed several recommended fixes, including, but not limited to, Full virus scan, Command Prompt: sfc /scannow (which resulted in a file or files being fixed) updated Windows 10 to current version, updated BIOS, Windows Update says my drivers are up to date (although there are 4 drivers listed under optional updates), and turning off Sleep and Hibernate options. 

 

One of the suggestions was to check for errant scheduling of Defrag in the Task Scheduler.  In doing so, I was unable to find Defrag scheduled, but I did get the message, "The selected task ....... no longer exists. Select refresh to update." 12 times.  11 of them appear to be related to a NiViDia Ge Force device which I do not have in this computer.  The 12th had to do with "HP Health Check".   Selecting Refresh simply repeated the 12 messages.

 

Could this issue with the Task Scheduler be causing the system freeze?  If so, what you suggest.  If not, what else could be the cause. 

 

It "seems like" most of the freezes occur when the computer is idle.  

 

I have tried to sound computer literate, but I am only marginally so.

 

Any suggestions would be appreciated.

 

Thank you for any assistance you can offer.

Don West

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