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‎02-08-2023 11:41 PM

HP Recommended
Product: HP Reverb G2 Virtual Reality Headset
Operating System: Microsoft Windows 11

I recently purchased a reverb g2 and it keeps showing error 7-14 in WMR and the usb device is coming up as unknown device on the device manager. I have a lenovo legion tower 5 with a amd ryzen 7 core and rtx 3060, I already tried updating all the drivers, updating windows, installing new chipset drivers for my motherboard also installing a usb 3.0 expansion card,a usb 3.0 powered hub and both at once! Now the Rev 2 cable was supposed to solve all these problems according to online forums, however my reverb g2 came with the rev2 cable. I did plug in my headset into another pc and I receive the same errors even with the usb hub, I am at a dead end at this point and now I believe something is wrong with my headset or cable.

 

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