• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP All-in-One - 22-c0020na
Microsoft Windows 11

My Model 22 d/0025na lost power due to the power source being inadvertently switched off. Once the power was restored and the power button was pressed, the power light on the All in One came on but then nothing appeared on the screen and none of the keyboard lights lit up. The mouse is also not lit up and does not get any visible response on the screen. Powering down by removal on power plug, pressing the power button 10 to 15 seconds, restoring power etc, produces no results.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.