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‎03-18-2023 07:53 AM

HP Recommended
Product: HP Pavilion 15 Laptop PC 15-eh2000 (4V3L7AV)
Operating System: Microsoft Windows 11

Hi everyone,

 

I have a problem with the built-in microphone Array of my new laptop and it's driving me crazy. For some reason it just doesn't want to work. I use it for Skype and Discord but the other side can't hear me at all. When testing the microphone in sound settings I can see it detects some sound but only a tiny bit (reaches 5% max).

 

I have tried everything that's being suggested on the internet (re-install/update audio drivers, enabling permission in privacy settings, restart Windows Audio Service, set recording levels to 100%). I don't know what else to do and this way I cannot play games with my friends 😞

 

One thing to note is that sometimes when playing music the laptop ''glitches'' for about a second or two. The sound stutters and then disappears again. Not sure if this has any relation with the microphone issue though but I thought it was worth to mention...

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