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03-19-2023
06:50 AM
- last edited on
03-20-2023
06:21 AM
by
JessikaV
For the past few months, I have been experiencing frequent occurrences of the blue screen of death on my laptop, which results in sudden automatic restarts. I suspect that this issue may be related to my wireless drivers, as I have already attempted to update them, but the problem persists. The BSOD messages that appear include rtwlane6.sys, BAD_POOL_CALLER, and KERNEL_MODE_HEAP_CORRUPTION.
Previously, I used to keep my laptop's mobile hotspot on for extended periods of time, as I utilized it as a router for my LAN connection. However, after approximately two weeks, the hotspot would occasionally stop functioning properly. In an attempt to resolve this issue, I updated and rolled back the wireless network drivers several times, and also reset the network settings once. However, after a few days, I began to experience the aforementioned BSOD errors, which occur suddenly and frequently throughout the day (approximately 2-3 times per day).
I would greatly appreciate any assistance in resolving this issue. Thank you.