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‎04-06-2023 12:56 PM

HP Recommended
Product: HP USB-C Mini Dock
Operating System: Microsoft Windows 10 (64-bit)

Hi people, 

I got HP USB-C mini Dock. It has one hdmi output and one Vga output. I connected two external monitor for each and extended display but only hdmi one works, Vga one is black. When I unplugged hdmi cable, Vga one works. But they never display both of them at the same time. System detects laptop display and hdmi or Vga connected monitor. 
- I updated graphic card’s driver (AMD ryzen pro 5 5675u) did not work 

- uninstalled driver did not work 

- rolled back update did not work 

- installed Dock’s drivers did not work 

Each display works fine seperately but not at the same time

might not the mini Dock support Vga and hdmi together? 
I spent hours on it, please advice what i am missing.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.