• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎04-12-2023 06:35 PM

HP Recommended
Product: HP EliteBook 840r G4 Notebook PC
Operating System: Microsoft Windows 11

Screenshot 2023-04-13 041919.png

 

whenever combination of "fn" and Esc, F5 (decrease brightness), F6 (increase brighness and F10 (for microphone) are used above dialog appeared. Unfortunately the link provided not working. I had installed "Hot Key Support UWP" that is available for my laptop after entering its serial number from Drivers & Downloads but still not working. The weird thing is that above dialog only appears for mentioned F keys. "fn" key works with F1 (sleep), F3 (keypad light), F8 (decrease volume) and F9 (increase volume). That's my issue need assitnce for this.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.