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‎04-29-2023 05:04 PM - last edited on ‎04-30-2023 01:41 PM by Retired

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2L0AV)

I input the charger into multiple outlets. The light on the laptop by the charger never once turned on or blinked, same goes for the laptops screen it never shut on. 

Please advise [Personal Information Removed]

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